Who we are
Albert is a new type of financial service that uses powerful technology to automate your finances, with a team of human experts to guide you. Albert saves and invests automatically for you, helps you avoid overdrafts, finds savings you’re missing, identifies bills you’re overpaying, and much more. Text Albert a financial question, and our geniuses won’t just offer guidance — they’ll help you take action.
We're an LA-based startup with a proven business model, backed by top-tier institutional investors and with nearly 6 million users who have trusted Albert to help them achieve their financial goals. We're on a mission to democratize money management through our simple, beautifully designed product, and we're looking for thoughtful, talented people to join us on our journey.
About the role
We are looking for a Fraud Operations Analyst to join our team. As we scale our banking offering, Albert Cash, it is critical that we identify attempted fraud in a timely manner while delivering great experiences to our customers. You will be the point person for reviewing account activity for potential unusual patterns and driving follow-up action when fraud is detected. You will work to support a range of product features and transaction types, including reviews of mobile check deposits, check send transactions, direct deposits, linked external accounts, and other potentially unusual activity as needed.